Brooke Army Medical Center at Fort Sam Houston, Texas, is proud to provide safe, quality care to our military service members, their families, veterans and civilian emergency patients as the most robust and productive health care organization within the Military Health System. We’re committed to operational readiness, outstanding customer service, and world-class health care delivery for our beneficiaries.
- You can see how well we’re doing.
- Click on one of the links to learn how we measure our performance.
Note:
HEDIS data is not available for public posting for this MTF at this time. The process to get data for public posting from the new electronic health record used at this MTF is still being developed and will be available soon.
Disclaimer:
- One measure is not an indication of a facility's quality. Sometimes a smaller population can make a measure move pretty drastically from quarter to quarter, so don't be alarmed if you see a dip or a spike.
- If there is no data included with the description of the measures below, it may be because your facility doesn't offer that particular service or treatment.
- Some data is reported every month or quarter and some is reported once a year. Occasionally, a measure is no longer used. But we continue to provide the data from past years as a reference.
- The dates we report data may vary by measure. Measuring quality, safety, access and patient experience requires time to ensure data is valid and accurate.
- We report the same Healthcare Effectiveness Data and Information Set (HEDIS) used by many civilian health care practices to monitor quality of care provided in the MHS. Before posting HEDIS data, a National Committee for Quality Assurance (NCQA) certified auditor reviews and approves the measure process and data.
- We report some of the measures in Calendar Year (CY) and some measures in Fiscal Year (FY). Calendar years begin on January 1st. Fiscal years begin on October 1st.
- If you have questions, please contact the Patient Administration office at your military medical treatment facility or a beneficiary counseling and assistance coordinator
Download Spreadsheet of Metrics
Download Archived Measure Metrics
New MTF Search