Skip main navigation

Military Health System

Hurricane Milton & Hurricane Helene

Emergency procedures are in place in multiple states due to Hurricane Milton & Hurricane Helene. >>Learn More

In this example of a virtual healthcare encounter, the provider, is able to speak directly with the patient for the entirety of the appointment. Virtual healthcare, like tele-behavioral health (pictured here), enables doctors to treat patients who live in remote, rural areas or those who do not live near a specialty care provider. This ensures greater access to care and less time Soldiers or other service members spend away from their unit, which increases readiness. (Photo Credit: U.S. Army)
Skip subpage navigation

MHS Video Connect

MHS Video Connect is the Military Health System’s new, valuable web-based telehealth solution for accessible care. It empowers beneficiaries to conveniently meet with their military health care team virtually through live video on any internet-connected computer, tablet, or mobile device.

Download the MHS Video Connect Public Affairs and Marketing Toolkit (PDF)

The toolkit provides communicators resources to build awareness to all beneficiaries enrolled at a military hospital or clinic about the value of MHS Video Connect as a secure, safe, and convenient way to meet with providers in a live video setting.

Downloadable Resources

Whether you need a poster, talking points, for printable flyers, find what you need from the dropdown below.

Frequently Asked Questions

A

MHS Video Connect is the Military Health System's new, valuable web-based solution for accessible care. It empowers beneficiaries to conveniently meet with their military health provider virtually through live video on any internet-connected computer, tablet, or mobile device.

A

MHS Video Connect provides convenient and secure, real-time access to care from anywhere, reducing travel and wait times. Talk to your military medical provider about using MHS Video Connect if:

  • You live far from your military hospital or clinic
  • You have health conditions that make traveling to your care team difficult
  • You lack time to regularly attend in-person medical appointments
  • You do not require a hands-on physical examination
A

All patients enrolled in a military hospital or clinic can use MHS Video Connect.

A

To use MHS Video Connect, you must have an email account so your provider can send you a link to access the virtual treatment room for your video appointment.

The appointment will work on nearly any device that has an internet connection, a web camera, microphone, speakers (either internal or attached), and a web browser.

For example, it will work on the following:

  • Personal computers
  • Laptops
  • Apple tablets or mobile devices
  • Android tablets or mobile devices
  • Windows tablets or mobile devices

You also may be interested in...

Article
Sep 11, 2023

Defense Health Agency Using Virtual Tools to Enhance Health Care

U.S. Air Force Lt. Col. Brendt Feldt, a surgeon at Landstuhl Regional Medical Center’s Ear, Nose and Throat Clinic, conducts a virtual health appointment via synchronous video, April 7, 2020. In a session at the Defense Health Information Technology Symposium, key experts in health care IT discussed how leveraging technology, such as MHS Video Connect, can better connect patients and providers. (Photo: Marcy Sanchez)

MHS Video Connect is the primary digital health platform used by the DHA. The platform is a web-based platform that enable digital healthcare delivery between providers and patients. It can be operated on mobile or stationary devices in a place that is convenient for the patient and provider. It is also integrated into MHS GENESIS, providing a ...

Article
May 18, 2022

How MHS Video Connect Improves Mission Effectiveness and Care Quality

Army Lt. Col (Dr.) Robert Cornfeld explains how MHS Video Connect's convenient, secure, and easy-to-use virtual video visit capability helps providers keep patients on mission and improves engagement with them, directly leading to better health outcomes.

Open to all active duty service members, retirees, and their families enrolled in a military hospital or clinic, MHS Video Connect empowers patients to meet with their military health provider virtually through live video on any internet-connected computer, tablet, or mobile device.

Last Updated: August 07, 2023
Follow us on Instagram Follow us on LinkedIn Follow us on Facebook Follow us on X Follow us on YouTube Sign up on GovDelivery