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Military Health System

Hurricane Milton & Hurricane Helene

Emergency procedures are in place in multiple states due to Hurricane Milton & Hurricane Helene. >>Learn More

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MHS Nurse Advice Line At a Glance

  • The MHS Nurse Advice Line has assisted more than 1.7 million beneficiaries. 
  • The table below represents a typical day for the Nurse Advice Line.
Average Number to Date Of ...
1,515 Average total of calls, web chats and video chats per day
362 Individuals who get professional self-care and health advice
81 Parents of infants assisted daily
92 Lives saved by recommending or activating emergency procedures

Military Health System Nurse Advice Line

Available 24/7 by phone, web chat and video chat. 

Contact the MHS Nurse Advice Line 24/7 to:

  • Get evidence-based health care advice from a registered nurse
  • Find an urgent or emergency care facility
  • Receive recommendations for the most appropriate level of care
  • Schedule same or next day appointments when recommended by a registered nurse and enrolled to a military hospital or clinic
  • Get an online “absence excuse” or “sick slip” when medically appropriate—subject to service command requirements
Location How to Contact the Nurse Advice Line
United States, Guam and Puerto Rico Visit MHSNurseAdviceLine.com for web chat and video chat, or dial
1-800-TRICARE (874-2273), option 1. 
Overseas military hospitals and clinics Contact your local facility or visit MHSNurseAdviceLine.com for web chat, video chat or to find country-specific numbers. 

If you have an emergency and need immediate medical attention, call 911 or your international emergency number – or, go to an emergency room.

You can use the MHS Nurse Advice Line unless you are enrolled in the U.S. Family Health Plan.

View a secure summary of your health care advice at MHSNurseAdviceLine.com.

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Last Updated: September 26, 2024
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