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Military Health System

Hurricane Milton & Hurricane Helene

Emergency procedures are in place in multiple states due to Hurricane Milton & Hurricane Helene. >>Learn More

Walter Reed staff enjoy coffee and refreshments provided by American Red Cross volunteers during the MHS GENESIS Go-Live Support event. (Photo by Vernishia Vaughn)
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MHS GENESIS: The Electronic Health Record

MHS GENESIS is the Military Health System's modern electronic health record that provides a single health record for service members, veterans, and their families. MHS GENESIS:

  • Enhances health, increases readiness, and improves safety
  • Focuses on quality, safety, and patient outcomes to help advance enterprise objectives to transform the MHS into a high-reliability organization
  • Standardizes clinical and business processes across the services and the MHS
  • Enables beneficiaries to be fully engaged in their health care

MHS GENESIS Patient Portal

The MHS GENESIS Patient PortalGoes to the MHS GENESIS patient portal is a secure website for 24/7 access to your health information, including managing appointments and exchanging messages with your care team.

Rx Refills

You can now use the MHS GENESIS Patient Portal to request refills for most prescriptions from your military pharmacy. This new feature, which began Feb. 29, 2024, applies to your existing medications that have remaining refills. >>Learn more about Rx Refills on TRICARE.mil

Military Health System MHS GENESIS.  Need help with the MHS GENESIS Patient Portal?  Please call 1-800-538-9552.  For help with DS Logon, visit https://milconnect.dmdc.osd.mil

Need Help with the MHS GENESIS Patient Portal?

Do you need technical help accessing your records or information in the MHS GENESIS Patient Portal? You can call 800-600-9332 or DSN 312-838-3000. They’re available 24/7.

Are you overseas?

  • Belgium: 0800-72115
  • Germany: 0800-1011129
  • Greece: 00800-12-5629
  • Guam: 1-866-637-8725
  • Italy: 800-782407
  • Japan: 00531-1-20743
  • Korea: 00798-14-800-5242
  • Netherlands: 0800-0228847
  • Panama: 001-800-151-1005
  • Portugal: 800-8-12305
  • Turkey: 0-800-151-1005
  • United Kingdom :08-005871786
  • Spain: 900-951895

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Last Updated: July 24, 2024
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