Important! Please read these SMS text messaging terms and conditions (SMS Terms) carefully before signing up to the NetImpact Strategies, Inc. (also referred to as “NetImpact”) text messing program. By completing the opt in, you (“the individual accepting the terms”) expressly consents to receive marketing and non-marketing text messages from NetImpact, at the telephone number(s) that you provide. You may opt-out of these communications at any time.

Program Description

NetImpact Strategies, Inc., is the Campaign Service Provider managing multiple SMS Campaigns on behalf of various Brands and in accordance with The Campaign Registry standards for A2P 10DLC messaging. Some of the Campaigns and Brands covered by these SMS Terms include but are not limited to the following:

Defense Health Agency Brand

Virtual Education Center

Description: VEC is a patient education software that allows DHA clinicians to send patients quality DHA-vetted content. This campaign will serve to notify patients of new messages from their clinical provider.

Military Health System Video Connect

Description: MHS VC is a video meeting scheduling software. This campaign will deliver software-related notifications for MHS VC. The notifications will be related to meeting schedule events such as initial scheduling, cancellation, and re-scheduling.

NetImpact Strategies Brand

DHA Texting Pilot

Description: This campaign will support a pilot for a new text message capability for the DHA using a new software, DHATS.

The above listing of Brands and Campaigns are not an exhaustive list of every Brand or Campaign NetImpact Strategies, Inc., may be employing.

Message Frequency

Message frequency varies.

Cost

Message and data rate may apply to any messages sent or received by this system. You are responsible for any carrier charges and any other fees that may result from sending or receiving text messages through our campaigns.

How to Opt-In

By opting in to receive text messages from NetImpact, you are providing your consent to use the services in accordance with these SMS Terms. To opt-in to receive text messages, reply “1” to the initial opt-in message you receive.

How to Opt-Out

To stop receiving text messages from a NetImpact campaign, please reply “STOP” to the number you are receiving texts from, and you will be removed from the campaign.

Support/Help

To request more information, text HELP. You may also receive help by contacting DHA GSC at 1-800-600-9332. Request a ticket for whichever subscribing system you are having issues texting with.

Carrier Disclaimer

It is your responsibility to determine if your mobile carrier supports text messaging and if your mobile device is capable of receiving text messages. Carriers are not liable for delays or undelivered messages.

Termination of Text Messaging

We may suspend or terminate your receipt of NetImpact text messages if we believe You are in breach of these SMS Terms and Conditions. Your receipt of NetImpact text messages is also subject to termination in the event that your mobile telephone service terminates or lapses. NetImpact reserves the right to modify or discontinue, temporarily or permanently, all or any part of NetImpact text messages, with or without notice.